HOA Tech Insider logo horizontal July 2020

Post-Crisis Management

Posted by Chris Kelsey on Apr 22, 2020 8:30:00 AM

They say the worst thing you can do in a crisis is fail to recognize you’re in one. With the constant news coverage, school closures, and life on lockdown, this crisis has our attention. Every one of us is impacted and has made difficult sacrifices. For many of us, it has been a time to assess what we can control and how we can improve ourselves and our businesses. For us in the HOA industry, we can’t get so caught up in crisis management that we fail to consider our lives as post-crisis managers. There is so much uncertainty weighing on the world now that it might make you hesitate to plan too far ahead, but now is the perfect time to be forward-thinking, restructure, and prepare for a future with new challenges.

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Topics: eUnify, pandemic, COVID-19

CommunityLink Mobile App

Posted by Sarah Sukta on Apr 15, 2020 7:45:00 AM

CommunityLink for homeowners and residents is available as a mobile app in the Google Play and Apple App stores. The mobile version of the portal provides a clean, concise interface that’s intuitive and easy to use. Homeowners can view their personal account information and community information in the app. Go to your app store and look for “CommunityLink” by eUnify. 

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Topics: Mobile App, portals, community link

Help Us, Help You!

Posted by Corey Lewis on Apr 8, 2020 7:45:00 AM

As a member of the eUnify Support Team, I field all types of customer calls and emails to help assist you with using uManage and other eUnify products.

Part of our day is spent creating new help materials, which are available online through the eUnify Freshdesk site. These include page-level help articles, FAQs, and walkthroughs of certain features in uManage or its related apps. Here are a few frequently asked questions:

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Topics: uManage, eUnify Team, support

Work Remotely with eUnify

Posted by Sarah Sukta on Apr 1, 2020 7:30:00 AM

eUnify enables remote working. Terms we wouldn’t have used much in the recent past are part of our everyday vocabulary. Terms like, “social distancing”, “quarantine”, and “flattening the curve” describe a social duty to keep distance from everyone outside our households in order to prevent the spread of the novel coronavirus. These terms also represent a massive challenge to many businesses. Major corporations have invested billions of dollars in the past several weeks in updating systems to allow for as many employees as possible to work from home.

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Topics: HOA Violations, eUnify, mobile, community link, pandemic, COVID-19

eVoting with eUnify

Posted by Sarah Sukta on Mar 25, 2020 8:15:00 AM

The season of elections is upon us, bringing with it challenges inherent to neighborhood politics. Changes in dues, reshuffling of the HOA board, and ballot measures to amend governing documents or approve projects all carry the potential for charged emotions and political interest. On top of all that, there are the basic logistics of producing and sending out mailers to homeowners. In order to alleviate some of the headache that comes with elections, online voting is gaining popularity, and rules surrounding online election requirements are being detailed in state legislatures around the country.

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Topics: Software, resident portals, eUnify, HOA Board, eVoting, online voting, elections

What Board Members Can Do during the COVID-19 Pandemic

Posted by Chris Kelsey on Mar 18, 2020 8:33:49 AM

Everything seems to be shutting down in an effort to curb the spread of the COVID-19 virus. In 2003, when the SARS outbreak began, I was near the epicenter in Taiwan. It felt other-worldly, like being in a movie stepping outside one day to see busy streets of people, all wearing masks, building security at every hi-rise taking temperature readings from the foreheads of anyone who wished to enter, and seeing society effectively shut down temporarily. While the HOA may be the last thing on anyone’s mind, if you serve on the Board for your community, it’s time to take action as a community leader. Here are few things you can be doing now:

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Topics: HOA Board, pandemic, COVID-19

No Connection? No Problem! Offline Mode for Violations

Posted by Sarah Sukta on Mar 11, 2020 10:49:23 AM

Some mobile solutions run on mobile browsers, requiring a constant LTE connection, which uses a lot data. These tend to run slower and are less robust than true mobile applications. uManage is an application that saves inspection data, such as HOA violations locally on the device to increase speed and avoid problems associated with loss of internet connectivity. With eUnify's uManage app, you can work offline without ever losing ANY work if you lose connection! NEVER lose your inspections again. 
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Topics: Software, Property Management, Mobile App, uManage, HOA Violations

Software in the Cloud, Money in the Bank

Posted by Sarah Sukta on Mar 4, 2020 8:30:00 AM

When it comes to technology and selecting software providers, it is extremely important to consider the cost of software. Equally important is assessing the true IT costs of your operation. Shopping for software comes with some degree of sticker shock, but if software can offset other IT costs, it might be well worth updating your budget and maybe earning a few extra rewards points/miles on your credit card. Let’s consider one key “must-have” when it comes to choosing software and ensuring a quicker return on investment: Cloud-computing. Below is a quick rundown on what it means to be “in the cloud” and why it is so critical in terms of cost-savings, and adding true value to your business.

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Topics: Software, cloud

Portal up, It's the Law

Posted by Sarah Sukta on Feb 26, 2020 8:15:00 AM

Maintaining an association website and/or portal is extremely useful in making community documents, events, and other information available to homeowners while saving managers and boards valuable time.This convenience is no longer an option for condominium associations with more than 150 units in Florida, where the state legislature has recently passed a bill to require websites for associations. The new laws even detail potential criminal penalties for noncompliance.

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Topics: resident portals, eUnify, portals, law

To Be Fair

Posted by Chris Kelsey on Feb 20, 2020 3:10:04 PM

All of us involved in servicing community associations, whether we be vendors, managers, or board members, have the important task of keeping up with legislative trends. Some states have much more complex statutes than others regarding this area of law, but we can expect that trends in these few states that are population centers and planned development community hotspots (California, Florida, Texas) will set precedent and find their way into the legislative agendas of other states. Recently, litigation initiated in Florida, seeks to enforce communities with an online presence into ADA compliance. This post is a follow-up to a previous post regarding Florida legislation requiring community associations to have online resources for all homeowners to access key documents (see, “Portal Up, It’s the Law). Let’s explore the current litigation and how to ensure you aren’t caught in the crosshairs of a similar complaint.

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Topics: resident portals, portals, HOA law