A powerful mobile application for smart phones and tablet devices will help make hoa property management more efficient and managers truly mobile. Here are 6 keys things to look for in mobile HOA violations:
Some mobile solutions run on mobile browsers, requiring a constant 3G/4G connection, which uses a lot data. These tend to run slower and are less robust than true mobile applications. Look for an application that saves inspection data locally on the device to increase speed and avoid problems associated with loss of internet connectivity.
Mobile apps available via the Apple Store or Google Play Store undergo thorough testing and therefore are generally better quality (and more trustworthy) than applications downloaded from another source.
Taps add up; how many taps do you need to enter a violation? An efficient app should allow you to do your work, add notes, record audio, snap photos, and find your location on the map without superfluous taps.
Basically, anything that can be standardized can be automated. Mobile property management apps should make use of standardized notes, references, and linked notification processes to help automate core functions.
Choose an application that gives you automation options, such as generating letters, emails, and notes. Ideally, a saved violation should produce a form letter immediately, send it via snail mail, email, and post to resident portals simultaneously. With this kind of automation, when a manager returns from an inspection route, much of the office work is already done.
You want a mobile app that works on a variety of devices so you don’t have to go out and buy the latest tablet for your entire staff. The app should also work if the data connection drops so data is not lost or efforts duplicated. For convenience, it is important that the app you choose is intuitive with a clean, simple design to reduce training and support time, and that it displays all of the information you might you want to see when on property, such as open violations, work orders, architectural requests, account notes, or community gate codes.