Property managers and HOA Boards often get a bad rap because most of the communication with homeowners skews negative, such as, “you painted your house the wrong color and now you must redo all of it!”, or “hurry up and pull those weeds!”  While these messages to homeowners for compliance issues are necessary for community maintenance, often they are interpreted as personal attacks, or at least a nuisance.  With the warmer spring weather, homeowners are usually more interested in beautifying their homes, which presents a great opportunity to property managers for positive reinforcement.  Here are some ideas on how to use uManage and the eUnify homeowner portal - Community Link to facilitate positive community yard campaigns:

eUnify’s main office is located in the suburbs of Phoenix, Arizona, which means that the advent of Fall is a long-awaited reprieve from triple digit heat and the start of chemically derived “pumpkin-spice” additives to be available on Starbucks menus. For places with actual seasons, Fall is a beautiful time of transition, with colorful leaves, crisp air, chunky sweaters, and boots. For HOAs, Fall is an important and busy season of budgets, elections, and messy yards to deal with. Consider how eUnify can help you manage each of these activities:

The growing ubiquity of cloud-computing is built on the assumption of stable and secure remote access. For association managers, this has meant the transition from pen and paper to mobile account lookup, and violation and work order capture on smart phones and tablets. When your work depends on a data connection, what happens when the signal is weak or lost? This issue has been a major challenge and frustration to managers all over the country as management companies have adopted cloud-based systems. From the very first version of our mobile app for compliance, over 5 years ago, eUnify has addressed these concerns. Offline access continues to set our mobile app apart from others. These are the key features of the uManage mobile app keep your mobile inspections uninterrupted:

State law and/or association governing documents might require that you get multiple bids on all common area projects. Getting numerous bids keeps you in compliance with these rules and helps ensure a fair process, not weighted by favoritism. Projects that fall under the purview of board members and association managers require due diligence in vetting vendors. Management companies typically work with a list of preferred vendors, but numerous bids are should be sought to get the best vendor, price, and final result for a project.

Vendor management means keeping track of a lot of moving parts, especially for larger management companies, who might work with a thousand or more vendors across hundreds of associations. The Work Order system and vendor database built into uManage have helped many management companies maintain vendor information and streamlined vendor interactions, but we’ve taken things a step further with a new dedicated uManage Vendor Portal. This is a space just for vendors and includes these valuable tools:

With everything going on post pandemic, and taking a broader view, what this month brings is renewal.  At this time of renewal, there are challenges for HOA management and opportunities with new software designed to meet those challenges.

eUnify streamlines architectural review by automating plan submission, manager and committee review, communication, voting, and approval/denial notices to homeowners. The process combines homeowner and committee input using CommunityLink portals and manager facilitation in uManage in a few easy steps:

As a member of the eUnify Support Team, I field all types of customer calls and emails to help assist you with using uManage and other eUnify products.

Part of our day is spent creating new help materials, which are available online through the eUnify Freshdesk site. These include page-level help articles, FAQs, and walkthroughs of certain features in uManage or its related apps. Here are a few frequently asked questions: