eUnify believes in the adage that it is better to give than to receive. Skipping a full Christmas analogy, let’s simply say we have a “workshop” of dedicated developers constantly updating and improving our products. The eUnify workshop turns out new toys far more often than once a year, making it a highly dynamic and adaptable platform. What does eUnify do to give to its clients?
We listen: We do our best to serve our customers’ needs by listening and understanding feedback, and translating it into meaningful system enhancements. Almost all of the development work we do is driven by client feedback and requests. We might not check off every wishlist item, but we do consider all requests in terms of feasibility and how useful they might be for other users. No one knows the HOA industry better than our management company clients and we gratefully rely on them in making sure our platform is best suited to industry needs.
We deliver: Most software providers are not able to promise system updates or enhancements, let alone a schedule or timeline for such requests. eUnify operates on a biweekly continual deployment cycle, which means that new features, functions, and fixes are released every two weeks. eUnify developers are hard at work in two shifts every business day to make possible the quick turnaround of enhancements.
We give to all: Being cloud-based, uManage and the Resident Portals by eUnify are built on a single code base. Updates applied to the system are available to all (depending only on service level, “Silver” or “Platinum”). eUnify clients benefit long-term by receiving the gift of frequent and free updates to the system.