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Chris Kelsey

Chris Kelsey is the Director of Support for eUnify, cloud based property management software. He serves on the board of his self-manage HOA and has earned a Masters of Business Administration from Arizona State University.
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Recent Posts

New Year, New Software Part II: Transparency

Posted by Chris Kelsey on Jan 19, 2022 7:30:00 AM

Welcome back to our New Year, New Software series.  To recap from last week, eUnify operates on a model of continual deployment, which means we never stop developing, and we never consider our products to be “finished”. Once or twice every month, a raft of new features, enhancements, and bug fixes is floated to our client base. Our constant commitment to improvement makes us the perfect partner to help you set and achieve important goals. The following is just a sampling of the enhancements we released in the past few months alone towards transparency.  Here is Part II.

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Topics: Software, eUnify

New Year, New Software Part I: Accountability

Posted by Chris Kelsey on Jan 12, 2022 7:45:00 AM

Each year, New Year’s resolutions mark our hope for the future, and for most of us, represent a degree of magical thinking, as if the mere act of setting a resolution will produce the results we desire. The transition from 2021 to 2022 was highly anticipated and welcomed by all as a means to put some distance between us and the parade of crises that marched on all of last year. However, we learned anew that the passage of time itself isn’t enough to fix problems, that the start of the new year is not a magical line in the sands of fate. The problems of yesteryear, especially when plentiful, tend to spill over that line between calendars. This reality check may be a bit exhausting to experience, and tedious to see in writing, I apologize, but the good news is some simple changes can bring about massive improvements this year. Both in our personal lives and in the workplace, some of the same guiding principles apply when. These are accountability, transparency, and efficiency. Another bit of good news is that you don’t bear the entire burden of making your life and business better alone. Take advantage of synergistic gains in your personal life by surrounding yourself with people who are actively working toward something bigger and better, and in your work life by partnering with the right vendors who can help with the heavy lifting when it comes to clearing the obstacles in your path.

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My New Year’s Resolutions as an HOA Board Member

Posted by Chris Kelsey on Jan 5, 2022 8:15:00 AM

I didn’t bother with official New Year’s Resolutions this year, but “lose weight”, “save more money”, “finish home projects”, etc. will rattle around in the back of my mind for all of 2021, and maybe I’ll make some progress. However, in my capacity as a Board Member and the Vice President of my HOA Board of Directors, I have made a few more concrete resolutions. Below is my list…if you’re a Board Member or Manager, now’s a good time to think about what you want to improve in your communities and professionalism in carrying out the work of community associations

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Topics: HOA Board

Holidays and the HOA

Posted by Chris Kelsey on Dec 8, 2021 7:45:00 AM

The holidays are like the weekend of the year. We work hard the rest of the time and look forward to the things we enjoy the most, shared time and meals with loved ones, overeating (overdrinking?), parties, gifts, laughter, etc., and just like the weekend, somehow it goes by too quickly and ends up more loaded with manual labor and demands than we’d like. Somehow many of us forget about all those demands over the ten months between holiday seasons, and many of us end up stressed out hosting guests and parties, making the house look perfect, and finding gifts for everyone. For those who live in HOAs, community rules, leadership, and events can be one more layer of stress. Board Members and Managers might consider the following to help keep the holidays happy for residents:

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Topics: HOA, HOA Board, Holidays

Annual Meetings

Posted by Chris Kelsey on Nov 17, 2021 9:00:00 AM

As the year draws to a close, many associations get ready to conduct an annual membership meeting. The purpose and procedure for conducting the annual meeting is typically spelled out in the association’s bylaws, but it’s important to make sure that state laws that supersede provisions in the bylaws are followed. It can be confusing deciphering what the law requires when it comes to the special annual meeting, different from the more frequent regular Board meeting. Just this past weekend I conducted the annual meeting for my association, so it’s fresh on my mind. Here are a few things to consider as you prepare for the meeting, and some tips for holding a successful meeting. Where state laws are considered, I can only offer what I know to be true in Arizona; be sure to review statutes in your state and reach out to your community’s attorney for guidance.

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Topics: HOA

What's Gobbling Up Your Time?

Posted by Chris Kelsey on Nov 10, 2021 8:00:00 AM

I was re-watching Mad Men on Netflix the other night and looking at the portrayal of a 1960s office, with nothing more high-tech than typewriters and phones, I thought to myself, how did anyone get anything done back then? Late in the first season Sterling Cooper did get an Optimus Prime sized copy machine, but no computers, database, internet, software, API’s, etc. in sight. I probably shouldn’t judge productivity in the past while sitting on the couch watching hours of TV, but the thought occurred to me in this Netflix binge that 50 years later, a lot of offices might still be stuck in the past. Since Turkey Day is near, let’s consider how some tech trends fight what “gobbles” up our time at work:

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Topics: Software, Holidays, cloud, mobile, standardization

HOA Budget Season

Posted by Chris Kelsey on Oct 20, 2021 8:00:00 AM

This is the time of year that community associations across the country look back at how well they’ve performed in actual expenditures compared to the estimated budget prepared in the prior year. As many as 35% of associations report negative budget impacts from the COVID-19 pandemic. Whether COVID blew up your budget this year or you made it through relatively unscathed, here are some market trends to consider when creating your 2022 budget:

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Topics: eUnify, HOA Budget

Keeping up with Legislative Changes

Posted by Chris Kelsey on Sep 22, 2021 8:00:00 AM

State legislatures have been busy this year with changes in the law that have direct impacts on our industry. We don’t have space here to consider every state, so be sure to speak to your association’s attorney about any changes that impact your processes. Let’s review a sampling of some new laws in a few states where community associations are more common than not, and how eUnify can help you meet new requirements:

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Topics: eUnify, law, HOA law

CommunityLink Gets a Total Refresh

Posted by Chris Kelsey on Aug 18, 2021 8:45:00 AM

I had an idea of coming out of quarantine with a summer bod worthy of the first beach vacation in 18 months. This abstract goal of revamping my image proved more elusive than a daydream; turns out you actually have to work out to get fit. Fortunately, even while working remotely, and probably in “comfy clothes”, and even failing at personal fitness goals, the eUnify team steadily plodded along with the kind of consistent effort I should have applied in working out. The net result is a slew of enhancements that set us apart. We’ll be taking a closer look at some of these enhancements each month in future blog posts. Included in our steady effort toward perfecting our product is reworking our image when it comes to how homeowners interact with our browser-based and mobile app versions of the CommunityLink portal. Below are some of the updates we’ve made to CommunityLink.

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Topics: resident portals, portals, vendor portal, communitylink

A Unified Approach in Our Community Associations

Posted by Chris Kelsey on Aug 11, 2021 8:15:00 AM

There is no shortcut to building a unified community, but it’s worth the hard work to foster an environment of professionalism, inclusion, and validation in our community associations. We can achieve these ideals through:

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Topics: Software, HOA, HOA Board

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