HOA Tech Insider logo horizontal July 2020

Sign(s) of the Times

Posted by Chris Kelsey on Sep 16, 2020 11:40:15 AM

Social media has trained us to share our opinions readily, and with most people wearing their opinions on their sleeves these days, it’s not surprising to see so many posting their opinions to their homes and yards, especially in this election cycle. Not every opinion is expressed tastefully or minimally; some people would litter their yards with campaign signs if left to their own devices, but before you go sending violation notices or taking signs down, though, consider possible legal ramifications from doing so. For example, in 2016, the US Supreme Court ruled in favor of a small church in Gilbert, AZ in its suit brought against the city for restrictions that limited the display of signs for its services. The Court cited the First Amendment in ruling that city regulations regarding size and display times of signs could not be distinguished by sign content. Whether political propaganda or religious service parking instructions, all signs must adhere to the same sets of regulations.

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Topics: Community, HOA Compliance, elections, law, community link, HOA law

6 Benefits of the Cloud for Property Management

Posted by Sarah Sukta on Sep 9, 2020 11:25:49 AM

Cloud computing is no longer the future, it’s a convenient reality and if you’re not using it for your property management and/or HOA, you could be missing out on some valuable and handy features. Cloud-based software options are available for just about every function your management company or HOA needs to accomplish, from accounting and online payments, to CC&R enforcement (violations!) and communicating with residents.

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Topics: Software, Property Management, self managed HOA, HOA, HOA Board

Mobile Inspections, Uninterrupted.

Posted by Sarah Sukta on Sep 2, 2020 7:45:00 AM

The growing ubiquity of cloud-computing is built on the assumption of stable and secure remote access. For association managers, this has meant the transition from pen and paper to mobile account lookup, and violation and work order capture on smart phones and tablets. When your work depends on a data connection, what happens when the signal is weak or lost? This issue has been a major challenge and frustration to managers all over the country as management companies have adopted cloud-based systems. From the very first version of our mobile app for compliance, over 5 years ago, eUnify has addressed these concerns. Offline access continues to set our mobile app apart from others. These are the key features of the uManage mobile app keep your mobile inspections uninterrupted:

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Topics: uManage, mobile

Going Green, Composting

Posted by Chris Kelsey on Aug 26, 2020 7:32:30 AM

I recently sent out a compliance notice to a homeowner in my community for what I thought was a garbage bin left out in plain view, and in violation of our CC&Rs. I was informed by the homeowner that it was a composting bin, a fact which they served to me with a measure of snark equal to the amount of slop in the bin, I’m sure, along with an implicit accusation that the HOA was not supporting the homeowner going green. Really, the issue is not with composting in this instance; if the bin were placed out of sight, no one would even know about it…or care. However, the homeowner’s attempt to turn the citation into something it wasn’t, an argument about the environment, got me thinking about composting specifically, and in more general terms, how the community might be more supportive of eco-friendly initiatives. I went down the rabbit’s hole researching composting, and even decided to start doing it myself (but there will be no bucket of slop in my yard!). Here’s some of what I learned, and some things for HOAs to watch out for as homeowners “go green”.

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A Unified Approach in Our Community Associations

Posted by Chris Kelsey on Aug 20, 2020 7:45:00 AM

There is no shortcut to building a unified community, but it’s worth the hard work to foster an environment of professionalism, inclusion, and validation in our community associations. We can achieve these ideals through:

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Topics: Software, HOA, HOA Board

RFP's with uManage

Posted by Sarah Sukta on Aug 12, 2020 7:45:00 AM

State law and/or association governing documents might require that you get multiple bids on all common area projects. Getting numerous bids keeps you in compliance with these rules and helps ensure a fair process, not weighted by favoritism. Projects that fall under the purview of board members and association managers require due diligence in vetting vendors. Management companies typically work with a list of preferred vendors, but numerous bids are should be sought to get the best vendor, price, and final result for a project.

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Topics: uManage, RFP

Keep Your Company and Client Data Safe

Posted by Sarah Sukta on Aug 5, 2020 7:45:00 AM

The need for convenience and efficiency in accomplishing core management functions should not come at the price of security. No one wants to be the next “big box” chain to compromise client data. Consider these points to keep your company and client data safe when making a software purchase:

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Topics: Software, Property Management, Security

uManage Vendor Portal....You Need It!

Posted by Sarah Sukta on Jul 29, 2020 7:45:00 AM

Vendor management means keeping track of a lot of moving parts, especially for larger management companies, who might work with a thousand or more vendors across hundreds of associations. The Work Order system and vendor database built into uManage have helped many management companies maintain vendor information and streamlined vendor interactions, but we’ve taken things a step further with a new dedicated uManage Vendor Portal. This is a space just for vendors and includes these valuable tools:

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Topics: uManage, vendor portal

"OMG, the Pool!" - Summer Storms and HOAs

Posted by Chris Kelsey on Jul 22, 2020 8:07:00 AM

A version of this article was first posted in July 2019. Here is repost again in preparation for Arizona's monsoon season and  (More 2020 Monsoon Details here)

Phoenicians look forward to monsoon with the eagerness of NASCAR-goers awaiting a car crash. There’s beauty in the destructive power of the unpredictable storms in this season. Two of my brothers who now live out of state plan visits during the annual monsoon season to satisfy a nostalgic craving for the theatrics of mile-high walls of dust, fierce lightning, and flash flooding, along with the thrill of waiting to see how much force nature will unleash. Just last night, the first of these cracked open the skies with an impressive lightning show, rain, and microbursts of wind. I had dinner with a friend and stopped for a second leaving the restaurant to take in the gorgeous yet ominous sunset with a storm looming in the distance, and then got in my car and thought nothing of it. I made it home before even the air stirred. As soon as I was home, I got a message from my friend whose house apparently was in the path of a microburst while we were at dinner. The message said, “OMG, the pool! It’s brown and there’s half a tree in it!”.

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Topics: eUnify, HOA, HOA Board, work orders, portals, HOA Landscaping, vendor portal, community link, summer

Contactless with eUnify

Posted by Chris Kelsey on Jul 16, 2020 11:23:41 AM

As businesses continue to adapt to this time of COVID-19, eUnify is working hard to offer important enhancements. One important word has come to represent a new standard in business operations, “contactless”. Food service have evolved to minimize person-to-person contact by offering sealed takeout packaging, contactless delivery, and curbside pickup. We often hear experts and local leaders state we are safest at home, and as many of us stay home more than ever before, it makes sense that the communities in which we reside are also considering ways to adapt to this new reality. eUnify is constantly evolving to address industry needs. Here are some of the ways we are helping you provide contactless service to your communities.

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Topics: HOA, architectural reviews, community link, work from home, payment, resident request