HOA Tech Insider logo horizontal Feb 2020

Portal up, It's the Law

Posted by Sarah Sukta on Feb 26, 2020 8:15:00 AM

Maintaining an association website and/or portal is extremely useful in making community documents, events, and other information available to homeowners while saving managers and boards valuable time.This convenience is no longer an option for condominium associations with more than 150 units in Florida, where the state legislature has recently passed a bill to require websites for associations. The new laws even detail potential criminal penalties for noncompliance.

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Topics: resident portals, eUnify, portals, law

To Be Fair

Posted by Chris Kelsey on Feb 20, 2020 3:10:04 PM

All of us involved in servicing community associations, whether we be vendors, managers, or board members, have the important task of keeping up with legislative trends. Some states have much more complex statutes than others regarding this area of law, but we can expect that trends in these few states that are population centers and planned development community hotspots (California, Florida, Texas) will set precedent and find their way into the legislative agendas of other states. Recently, litigation initiated in Florida, seeks to enforce communities with an online presence into ADA compliance. This post is a follow-up to a previous post regarding Florida legislation requiring community associations to have online resources for all homeowners to access key documents (see, “Portal Up, It’s the Law). Let’s explore the current litigation and how to ensure you aren’t caught in the crosshairs of a similar complaint.

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Topics: resident portals, portals, HOA law

Best Practices for Leveraging the CommunityLink Homeowner Portal

Posted by Sarah Sukta on Feb 12, 2020 6:52:00 AM

In conversations with eUnify clients recently, best practices for leveraging the CommunityLink homeowner portal has emerged as a recurring theme. I have observed clients utilize the portal with varying degrees of success and have come up with a short list of ideas for making the most of the community portal. Basically, it comes down to building content. Think about your favorite news site. You probably visit it a couple times a day. If content isn’t constantly refreshed, you are easily bored and unlikely to peruse outdated headlines. While announcements, events, and documents in your community portal are slower to change than the day’s headlines, building a library of content will encourage homeowners to come to the portal site more often. Here are some ideas for maximizing usage of the eUnify CommunityLink portal:

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Topics: portals, community link

Show Some Love

Posted by Sarah Sukta on Feb 5, 2020 6:35:00 AM

Valentine’s Day is all about overt expressions of love, like roses, chocolates, cards, fancy dinners, and jewelry. While we might feel inclined (or obligated) to make such demonstrations on a periodic basis, we all know that true love is found in countless small, maybe even invisible selfless acts.

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Topics: resident portals, Holidays, mobile

My New Year’s Resolutions as an HOA Board Member

Posted by Chris Kelsey on Jan 23, 2020 1:59:23 PM

I didn’t bother with official New Year’s Resolutions this year, but “lose weight”, “save more money”, “finish home projects”, etc. will rattle around in the back of my mind for all of 2020, and maybe I’ll make some progress. However, in my capacity as a Board Member and the Vice President of my HOA Board of Directors, I have made a few more concrete resolutions. Below is my list…if you’re a Board Member or Manager, now’s a good time to think about what you want to improve in your communities and professionalism in carrying out the work of community associations

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Topics: HOA Board

Onboarding the Board

Posted by Chris Kelsey on Jan 15, 2020 8:30:00 AM

You might be thinking, “New Year, new me” in 2020. If part of what’s new for your in the New Year is election to your HOA Board, or a new career in HOA management, there will be a learning curve related to all the new tasks in your new position. Whether you’re a new board member or property manager, your concerns will be focused on efficiency, communication, transparency, and understanding the metrics that paint the picture of how the association is doing. Board members need to be in the know to fulfill their duties, and rely on managers to present all relevant information for their decision-making. The eUnify Board Portal is a valuable tool in addressing all of these areas of focus in the following ways:

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Topics: HOA Board, portals

2020 for New Property Management Software

Posted by Sarah Sukta on Jan 9, 2020 2:59:44 PM

 

Technology for property management software has evolved. A growing number of managers are replacing pen and paper with tablets and smartphones on compliance rides and even HOA boards are discovering the benefits of portals with important functions, such as, online payments, homeowner accounts, eBlasts, and community calendars. While the industry as a whole has been slow to adopt new technologies, many property management companies are realizing the competitive edge software can provide by streamlining operations and making it easier to provide quality service to HOA clients.

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Topics: Software

Season of Celebration (Not Litigation)

Posted by Chris Kelsey on Dec 18, 2019 7:30:00 AM

The holidays are meant to be celebratory, but this time of year presents special challenges to community associations. It is impossible to search for the terms “HOA” and “Holiday” without returning a slew of headlines regarding homeowner battles with their associations over holiday decorations, many of which turn into expensive litigation. If your association needs to adopt holiday regulations, here are some points to consider to prevent such expensive battles:

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eUnify, The Gift That Keeps on Giving

Posted by Sarah Sukta on Dec 11, 2019 8:15:00 AM

eUnify believes in the adage that it is better to give than to receive. Skipping a full Christmas analogy, let’s simply say we have a “workshop” of dedicated developers, who really wouldn’t like being compared to elves, constantly updating and improving our products. While Christmas comes but once a year, the eUnify workshop turns out new “toys” every 2-3 weeks, striving to continually give to our clients in the following ways:

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Topics: eUnify, Holidays

HOA for the Holidays

Posted by Sarah Sukta on Dec 4, 2019 8:30:00 AM

 

Being home with our loved ones is a way to celebrate family, friends, and the successes of the year. As we gather in family homes, decorated for the holidays, the role of our HOA’s might become more apparent, especially when it comes to enforcing the rules.

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Topics: HOA, Holidays